Frequently Asked Questions About Lori Ferber Presidential Memorabilia
How long have you been in business?
We've been collecting and selling presidential memorabilia for over 50years. That's a lot of satisfied customers.
How quickly do you ship your merchandise?
Generally, all items ship within 24 hours. Typically we ship by U.S. Mail or Fed Ex Ground. If you're in a hurry for your merchandise we can ship Overnight or Priority Mail for the actual additional shipping charge. Both of these options are available at checkout. If you are really in a hurry, most items are available for overnight shipping. Simply send us an email to [email protected] and we will be happy to work with let you know what the overnight shipping cost would be.
Do you accept credit cards or checks?
Absolutely. We accept, paypal, credit cardsor checks. Or, you can email or fax us your order and then send a check. Whichever you prefer.
What system do you use for Grading the condition of items?
Our grading system is very simple and has been developed over many years in the business. We have found that 95% of buyers are confused by elaborate grading systems. They want to know if plain english if the item is damaged, brand new, very good condition etc. The newer the item the higher our expectation will be when listing a condition. For instance, older items, particularly those 75 years and older and expected to have have toning, yellowing and some marks and wear. Newer items are expected to be free of tears, rips, toning, yellowing etc. The most important thing to remember is that all our items are returnable for any reason as long as you ship it back to us within 7 days in the same condition you received it. We want our customers to be happy with their items.
If you are a collector who would like a more detailed description just let us know and we will be happy to provide it.
Is International shipping available?
Absolutely! We ship overseas on a regular basis. Please feel free to contact us for information on international shipping charges. We typically ship by first class international mail or international priority mail.
How can I have confidence that my order will be shipped?
We have been in business for over 50 years. During that time we've made hundreds of friends who have come to rely on us for quality items, accurately described and shipped promptly. We are proud members of APIC (the American Political Items Collectors organization. At this writing we have thousands of positive feedbacks on ebay and not a single negative. You will be satisfied. We also offer a 100% money back guarantee. Just return the item in the same condition within 14 days for an immediate refund.
Do you provide a Certificate of Authenticity on Your Autographs?
We do better than that. We provide a 100% lifetime guarantee of authenticity on all our original items and autographs. If you would like a Certificate of Guarantee we will be happy to provide one. Over the last 50 years we have come to realize that a guarantee is far more important than a certificate of authenticity for the simple reason that a Certificate of Authenticity is only as good as the person preparing it, and if you ask three different autograph "experts" you are likely to get three different answers. For that reason we have chosen to stand behind every item we sell with our 100% GUARANTEE of authenticity. Of course, if you purchase a commercially produced items like a bobblehead or pillow, that does not come with a Guarantee of Authenticity - but we still want our customers to be happy with their purchases, so we offer our generous return policy on ALL our items.
I noticed you never say an item is in "Choice" or Extremely Fine Condition - How Come?
Thank you for noticing! We are always conservative with our condition grading. We'd rather people were surprised and happy that their items are in better condition than they expected. Besides, grading is so subjective that one man's "choice" is another man's "very good".
Latest Testimonials
LoriFerber.com is the first place I go to when searching for presidential memorabilia.. I can trust anything I order from LoriFerber.com View more
Betsey
I received my order and its awesome, so cool! Thank you so much. View more
Conor
Lori, you're the greatest!!! This is surely a big help on our quest to get such items to good homes. View more
Frank & Pam
Hi, Lori. Absolutely beautiful-and beautifully framed as well. Thank you so much! View more
Richard
Lori: I just wanted to send you a huge thanks, as the commemorative bear arrived this morning - it's just absolutely perfect. View more
Julie
LoriFerber.com is the first place I go to when searching for presidential memorabilia.. I can trust anything I order from LoriFerber.com
Betsey
I received my order and its awesome, so cool! Thank you so much.
Conor
Lori, you're the greatest!!! This is surely a big help on our quest to get such items to good homes.
Frank & Pam
Hi, Lori. Absolutely beautiful-and beautifully framed as well. Thank you so much!
Richard
Lori: I just wanted to send you a huge thanks, as the commemorative bear arrived this morning - it's just absolutely perfect.
Julie
Lori: It has been a pleasure to do business with a company that obviously has such high values and service
Chris
Dear Lori, Thank you for everything, especially the quick priority shipping and the great job of packaging. You have been the most professional of sellers and I appreciate it.
Trent
I received it yesterday, thank you so much for sending it so quickly!! I'm thrilled, and absolutely LOVE it! Thank you again!!
Mary M.
Thank you so much! It is nice experiencing great customer service in a world that seems to have forgotten it is more than a phrase!
S. D.
Lori, I cannot wait to place my next order! Thanks again for your advice. I look forward to placing my next order.
N. R.
Thank you very much for your assistance in making sure that the gift is now perfect. I have been spreading the word about the excellent customer service I've received from you
A. H.
Lori:
Thank you ever so much for the Presidential Inaugural Invitation. I was moved because it means so very much to me. I was in Washington D.C. last year during the inauguration, however, I had been hoping to eventually obtain something this special (I even wrote to my Congressman and others). Again, thank you so much and may you have continued success in your business in the coming years.
W.M.
Lori & Steve: Your honesty and integrity are inspiring and conducive to an ongoing business relationship.
P.W.
Lori: After weeks of research, asking for referrals and conducting a competitive analysis - I landed with Lori Ferber Collectibles.My journey has been wonderful to say the least Steve & Lori are excellent!
B. G.
Lori,
The poster arrived late yesterday afternoon. It is hanging on my wall, and it looks absolutely fantastic! I smile when I see the President staring down at me as I am sitting at my desk.
Thanks so much! Well done!
Best,
Mike B
Mike B
I appreciate everything - the speedy response, the customer service, and of course, the product itself. Often, I'm skeptical and think that online testimonials only post the positive feedback, or even make up feedback. I can tell from the service I received that not only were these testimonials legitimate (just like your products), but it is likely they are all so positive because I can't imagine you getting a negative review.
Thank you so much. It was a pleasure working with you. This is how customer service is supposed to look and it is so refreshing! I'll certainly be back to purchase additional gifts for my history-buff boyfriend in the future.
- Shoshana, Golden Valley Minnesota
I just want to thank you for my recent order of political pins.
I happen to stumble on your Website and glad I did.
The items were just as advertised- and I will be ordering in the near future.
Thanks again,
Scott
Scott K
I want to thank you both for your wonderful business. With my being deeply involved in the Political arena your business feeds to my love for Politics, I enjoy getting a hold of great Political Items that are part of History collecting these treasures are a personal Hobby to me! I have ordered from you both on a number of occasions and I have to say that I am truly amazed and I appreciate everything - the speedy response, to the great customer service, the speedy arrival of items purchased arriving on time to my doorstep when promised, and more. Thank again for all that you both do for this Country through your wonderful business. I endorse Lori Ferber Collectibles!
Walter S, Michigan
Hi Lori & Team
I have purchased items from you over the years, since what I guess was your beginning days.
All items come perfect - they are what you say - I appreciate each purchase.
Is there a website where I can say “ Lori and her team are amazing as are the items I purchase”….or something similar. If so, I’m happy to do that !!
All my best,
John W
California
John W
"I wanted to thank you for your reply and the generous information you provided. It enriches our understanding of our history and gives us a path forward. You are most kind to share your time and expertise. Such interesting times we have lived...."
-Kelli, Lake Michigan
Kelli, Lake Michigan
Lori & Steve--
I want to say many, many thanks for the way you handled my Hoover item consignment. You listed it promptly, described it in a way that accurately explained its quality and value, and sold it quickly at a top price--far beyond my expectations.
I couldn't be happier and would recommend you highly to anyone who wants to consign items with Lori Ferber Collectibles.
Thanks again!
Jeff, Arizona
Lori: In this day and age where the post office is strained to the max, it is so nice to have a company that clearly values getting their product to their customers! Thanks!
Mike B. Maine
Mike from Maine
Thank you so much, Lori. I received the payment by PayPal. You made that so easy, I will definitely keep you in mind for anything else I need to sell!