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Established 1973

Family Owned

Order Hotline 1-888-477-9222

Frequently Asked Questions

Frequently asked questions regarding Lori Ferber Presidential Memorabilia

How long have you been in business?

  • We've been collecting and selling presidential memorabilia for over 39 years. That's a lot of satisfied customers.  

How quickly do you ship your merchandise?

  • Generally, all items ship within 24 hours. Typically we ship by U.S. Mail or Fed Ex Ground. If you're in a hurry for your merchandise we can ship Overnight or Priority Mail for the actual additional shipping charge. Both of these options are available at checkout. If you are really in a hurry, most items are available for overnight shipping. Simply send us an email to lori@loriferber.com and we will be happy to work with let you know what the overnight shipping cost would be.

Do you accept credit cards or checks?

  • Absolutely. We accept, paypal, visa, mastercard, american expressand checks. We do find that paypal is the quickest and most reliable form of payment, in fact you can easily pay by credit card through your free paypal account. Or, you can email or fax us your order and then send a check. Whichever you prefer.

What system do you use for Grading the condition of items?

  • Our grading system is very simple and has been developed over many years in the business. We have found that 95% of buyers are confused by elaborate grading systems. They want to know if plain english if the item is damaged, brand new, very good condition etc. The newer the item the higher our expectation will be when listing a condition. For instance, older items, particularly those 75 years and older and expected to have have toning, yellowing and some marks and wear. Newer items are expected to be free of tears, rips, toning, yellowing etc. The most important thing to remember is that all our items are returnable for any reason as long as you ship it back to us within 7 days in the same condition you received it. We want our customers to be happy with their items.

    If you are a collector who would like a more detailed description just let us know and we will be happy to provide it.

Is International shipping available?

  •  Absolutely! We ship overseas on a regular basis. Please feel free to contact us for information on international shipping charges. We typically ship by first class international mail or international priority mail.

How can I have confidence that my order will be shipped?

  • We have been in business for over 39 years. During that time we've made hundreds of friends who have come to rely on us for quality items, accurately described and shipped promptly. We are proud members of APIC (the American Political Items Collectors organization. At this writing we have over 4,000 positive feedbacks on ebay and not a single negative. You will be satisfied. We also offer a 100% money back guarantee. Just return the item in the same condition within 14 days for an immediate refund.

Do you provide a Certificate of Authenticity on Your Autographs?

  •  We do better than that. We provide a 100% lifetime guarantee on all our original items and autographs. If you would like a Certificate of Gurantee we would be happy to provide one.  Over the last 39 years we have come to realize that a guarnatee is far more important than a certificate of authenticity for the simple ;reason that a Certificate of Authenticity is only as good as the person preparing it, and if you ask three different autograph "experts" you're likely to get three different answers,;so have chosen to stand behind every item we sell with our 100% GUARANTEE of authenticity. Of course, if you purchase a commercially ;produced item like a bobblehead or pillow, that does not come withe a Guaratee of Authenticty - but we still want our customers to be happy with their purchases, so we offer our generous return policy on ALL our items. 

I noticed you never say an item is in "Choice" or Extremely Fine Condition - How Come?

  • Thank you for noticing! We are always conservative with our condition grading. We'd rather people were surprised and happy that their items are in better condition than they expected. Besides, grading is so subjective that one man's "choice" is another man's "very good". 
  • Lori: After weeks of research, asking for referrals and conducting a competitive analysis - I landed with Lori Ferber Collectibles.My journey has been wonderful to say the least Steve & Lori are excellent!
    B. G. February 26, 2015
  • Lori & Steve: Your honesty and integrity are inspiring and conducive to an ongoing business relationship.
    P.W. February 26, 2015
  • Lori: Thank you ever so much for the Presidential Inaugural Invitation. I was moved because it means so very much to me. I was in Washington D.C. last year during the inauguration, however, I had been hoping to eventually obtain something this special (I even wrote to my Congressman and others). Again, thank you so much and may you have continued success in your business in the coming years.
    W.M. February 20, 2015
  • Thank you very much for your assistance in making sure that the gift is now perfect. I have been spreading the word about the excellent customer service I've received from you
    A. H. February 26, 2015
  • Lori, I cannot wait to place my next order! Thanks again for your advice. I look forward to placing my next order.
    N. R. February 26, 2015
  • Thank you so much! It is nice experiencing great customer service in a world that seems to have forgotten it is more than a phrase!
    S. D. February 26, 2015
  • I received it yesterday, thank you so much for sending it so quickly!! I'm thrilled, and absolutely LOVE it! Thank you again!!
    Mary M. February 26, 2015
  • Dear Lori, Thank you for everything, especially the quick priority shipping and the great job of packaging. You have been the most professional of sellers and I appreciate it.
    Trent February 26, 2015
  • Lori: It has been a pleasure to do business with a company that obviously has such high values and service
    Chris February 26, 2015